bd211 Privacy Policy

bd211 may collect the types of information listed below to operate its services. Only information that is necessary is collected — nothing beyond that.

1.1 Information Provided Directly

• Name, username, and password — provided at the time of account registration.
• Email address and mobile number — for communication and identity verification.
• Date of birth — for age verification (only users aged 21 and above may register).
• Financial transaction information — relevant details collected during deposits or withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Identity verification documents — national ID card or equivalent document, when required to confirm identity.

1.2 Automatically Collected Information

• IP address and device identification information — for fraud prevention and security.
• Browser information and operating system — to improve the quality of the service.
• Site usage log data — which pages were visited, how much time was spent, and so on.
• Information collected from cookies and similar technologies — to remember user preferences.

bd211 does not disclose users' personal information to any third party except in the limited circumstances described below.

3.1 Service Providers

Relevant information may be shared with trusted partners to handle specific services such as payment processing (bKash, Nagad, Rocket, bank transfer), technical support, and fraud detection. These partners operate under strict confidentiality agreements and may not use the information beyond the stated purpose.

3.2 Legal Obligations

Where applicable laws of Bangladesh require disclosure of information pursuant to a court order, a directive from a regulatory body, or the needs of an investigation, bd211 will comply.

3.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. Users will be informed in advance if such a change occurs.

bd211 applies industry-standard technical and administrative measures to protect user information. Our security framework is as follows:

• SSL encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology, keeping data transfers secure.
• Password hashing: User passwords are never stored directly; they are kept in hashed form using strong cryptographic algorithms.
• Access control: Access to personal information is restricted to authorized personnel only and is granted on a need-to-know basis.
• Regular security reviews: Regular security assessments are conducted to identify and address potential vulnerabilities.
• Firewall and intrusion detection: Advanced firewalls and intrusion detection systems are in place at the server level.

bd211 grants users the following rights over their own personal information. To exercise these rights, contact [email protected].

• Right of access: The right to request information about what data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of personal information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that processing of your information be limited in certain cases.
• Right to data portability: The right to request your provided data in a structured, commonly used format.
• Right to object: The right to object to the processing of your information for specific purposes.

The bd211 platform sometimes works with third-party payment providers or technology partners. These third parties have their own privacy policies, and those policies will apply when using their services.

When transacting via bKash, Nagad, or Rocket, the terms and conditions of that service also apply. You are advised to read the privacy policy of the relevant payment provider.